In Metroblogging NYC, Dana Bushman has a blog entry about flying on Continental Airlines from Amsterdam to Newark, a tale of delays, bad service and bathrooms leaking bilge into the cabin:
On Wednesday June 13th at around 2:00 pm my boyfriend and I boarded Continental flight 71 from Amsterdam to Newark along with approximately 250 other passengers. Despite that fact that the flight was only scheduled to be 8 hours, it wasn’t until 32 hours later that we arrived in New Jersey. What happened in between is a tale of massive mismanagement, awful customer service and downright inhumane, unsafe and unsanitary conditions. This was a massive clusterfuck on Continental’s part–a screw up of Jet-Blue proportions; maybe even worse.
Luckily for Dana, she’d cashed in her points and was flying first class, away from the leakage. The economy passengers weren’t so lucky:
“To be blatantly honest, I was more nervous than I had ever been on a flight,” said [passenger] Collin Brock. “I’ve never felt so offended in all my life. I felt like i had been physically abused and neglected. I was forced to sit next to human excrement for seven hours,” said Brock.
Consumerist has a video of a news report covering the Continental story. In the report, a stewardess had to improvise a little mask due to the smell from the leaking sewage.
