ago, we had to fail over to a non-production box because one of the
servers that Jason had colocated us on died without much warning. It
was the only way to keep the service alive on short notice.
Problem was, it was running slightly outdated code – the production
server, at the time, had already been patched by Jason. By failing over
to the older development box and turning it live without patching it
properly, we reintroduced the problem that Jason had kindly fixed for
The box with the patch was never brough back online because we are
in the process of moving off of the colo that we’re currently at and
into the regular Tucows environment at IBM – no sense in going through
more trouble than it was worth we thought.
So the long and the short of it is that I really messed this up.
Jason has been an amazing source of support through all of this
(post-purchase) and I’d really hate for my mess-ups to reflect on him
somehow. Tucows, and more to the point, me is the root cause of the
problem that we saw today.
And now we need to pick ourselves up, dust everything off and move
on – without repeating the same mistakes that we’ve just fixed.