…and I usually end up helping them make that call, or making the call myself. Sometimes, just calling them — or even better, making an up-close-and-personal visit — is the best action.
I saw the display pictured above a couple of days ago, and it’s evidence we’re…
It’s that time of year, and this is that kind of blog, so here’s the 2026…
It’s Sunday, and it’s time for another “picdump!” Here are the memes, pictures, and cartoons…
I’ve done the occasional Tampa-to-St. Pete commute during peak times, and they can easily stretch…
Anitra and I saw the sticker pictured above on a Model Y Tesla parked outside…
It’s Sunday, and it’s time for another “picdump!” Here are the memes, pictures, and cartoons…
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I had a boss once who had a catchphrase I admired:
Run to the truth.
This is as opposed to running from the truth. The idea was that bad news never gets better with age, and acknowledging it - and in particular, owning up to your own responsibility for it - yields vastly superior client-happiness (and self-respect) results than postponing the inevitable discovery and ensuring shitstorm.
I often coach my own team members in the same vein as the fella in yellow above. PICK UP THE PHONE AND HEAD MISUNDERSTANDINGS OFF AT THE PASS.
Thanks for sharing.